At Safeena Hussaini, we are committed to delivering both our products and services with care, efficiency, and integrity. This policy outlines how we manage the delivery of physical items and the fulfillment of our spiritual services.
1. Service Delivery (Horoscope & Spiritual Consultations)
All spiritual services such as horoscope readings, star analysis, and personalized recommendations are delivered digitally via email or WhatsApp.
Service delivery times range between 2–5 working days depending on the complexity of your request.
Please ensure your contact details and birth information are accurate at the time of submission to avoid delays.
2. Shipping for Physical Products (Gemstones & Spiritual Items)
We ship orders across Pakistan and selected international locations via trusted courier partners.
Orders are typically processed within 2 business days after confirmation.
Estimated delivery time within Pakistan: 3–7 business days
International shipping times may vary based on location and customs clearance.
3. Shipping Charges
Within Pakistan: Flat shipping fee may apply based on your region.
International Orders: Shipping costs are calculated at checkout depending on destination and weight.
4. Order Tracking
Once your order is shipped, a tracking number will be sent to you via email or WhatsApp. You can use this to monitor your shipment’s progress.
5. Delivery Issues
Please notify us within 48 hours if your package is delayed, damaged, or missing.
We will work with our courier partners to resolve the issue and offer a solution where applicable.
6. Custom Duties & Taxes
International customers are responsible for any customs duties, taxes, or import fees applicable in their country.
7. Contact Us
If you have any questions or need help with your order, please reach out to us at:
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